Shipping methods and delivery timing

At El Árbol del Cacao we treat each of our orders carefully so that they arrive at their destination in perfect condition. Although some may not know chocolate is very delicate! That’s why we pack it and try to get it to your home, office,… as soon as possible.
This results in the following delivery periods for orders up to 3kg ( Orders between 3kg and 5kg have an extra of 2€ and up to 10kg 4€):

DESTINATION DELIVERY TIMING        PRICE
SPAIN PENÍNSULA        24-72H          6€
BALEARICS        24-72H          8€
INTERNATIONAL EUROPE ( E.U)     2days-7days          20€
OTHERS     Coming soon  Coming soon

Shipping company MRW.

We do not serve at the moment the Canary Islands, Ceuta and Melilla.
We also have in mind the temperature during the hot months (may vary depending on the year) transportation will be done by SEUR FRÍO (temperature controlled between + 2 ° C and + 8 ° C) ensuring that in any case the cold chain breaks, preferably still deliveries before 13:30 to ensure the best conditions for your order. The rates for this period may change, but we will always notice that in advance of the arrival of the hot months.
If for any reason the order should not arrive on the agreed date we would contact  you, so you choose whether to proceed with the order or if you wish to make any changes.
On the other hand, if you have any special requirements in terms of delivery: times, date or to arrive on time for an anniversary (we already know that a day later is not the same), get in touch with us by phone: +34931195949 or email: info@elarboldelcacao.com and we’ll try to adapt to the maximum to your needs.
In the event that you want to send orders to several addresses, you will have to do as many purchasing processes as addresses, not being able to choose more than one destination of shipment in the same process of purchase. But if you contact us we will try to make it easier for you.